Privacy Policy

• Name, email address, and phone number.
• Pickup and delivery addresses.
• Order preferences, notes, and laundry instructions.
• Order status, history, and customer-support communications.
• Payment information processed by our payment provider.
• Basic website usage and device information.

• Create and fulfill laundry orders.
• Coordinate pickup and delivery.
• Process payments.
• Send confirmations and order-status notifications.
• Provide customer support.
• Improve safety, reliability, and customer experience.
• Prevent fraud and misuse.

Tolrant does not intend to store full payment-card details directly. Payment information may be processed by third-party providers such as Stripe under their own privacy and security practices.

Tolrant may share necessary order information with delivery personnel, laundry partners, payment providers, messaging providers, hosting providers, and other vendors needed to complete the service.

Tolrant does not sell personal information for unrelated advertising.

Tolrant uses reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Information may be retained for as long as reasonably necessary to provide services, resolve disputes, maintain records, and comply with legal obligations.

You may contact Tolrant to request access to, correction of, or deletion of certain personal information, subject to legal and operational recordkeeping requirements.

Privacy questions and requests can be sent to hello@tolrant.com.